How to market soft skills that aren’t easily quantifiable to potential employers

When applying for jobs, we often focus on the easily measurable skills – technical abilities, qualifications, or certifications. However, soft skills, such as communication, problem-solving and teamwork, are just as crucial in the workplace. The challenge is that they aren’t easily quantifiable. So how can you effectively market these vital skills to potential employers?

Firstly, use concrete examples to demonstrate how you’ve applied your soft skills in past experiences. Instead of simply stating that you’re a “good communicator,” share a specific scenario where strong communication played a key role in a positive outcome. For instance, mention a time when you resolved a conflict between team members or successfully pitched an idea to stakeholders. This helps employers visualise your abilities in action.

Secondly, align your soft skills with the company’s values. Many employers highlight the qualities they value in their job descriptions – whether it’s collaboration, creativity, or adaptability. Tailor your CV and cover letter to reflect how your soft skills meet the specific needs of the role. This shows that you understand what the employer is looking for and that your skills are a good fit for their organisational culture.

Another powerful approach is to include feedback from others. Incorporate quotes or summaries from performance reviews, client testimonials, or peer feedback. This provides third-party validation of your soft skills, making your claims more credible.

Finally, show growth and learning. Highlighting how you’ve improved or adapted certain soft skills over time demonstrates a proactive attitude and eagerness to develop. Employers value candidates who are committed to continuous improvement, particularly in areas like emotional intelligence and leadership.

By presenting soft skills in a tangible, relatable way, you can make them stand out to potential employers and increase your chances of securing the role.

Book an interview training session HERE